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Track # 15
"Exploring How the Anxiety Process Works in your Client's Mind"
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Self-confidence
---Self-confidence is based on a belief, as you know, that abilities will allow your client to realize a goal and protect him or herself against the consequences of failure and negative evaluation by others. As long as your clients have a firm belief in their competency, they are protected from the sabotage of uncertainty, self-questioning, and concern about failure. However regarding the context of the experience their belief in competence declines in front of a group. Technically, we can say that the self-confidence frame of reference or cognitive map is replaced by a vulnerability frame of reference.
---The change in context from private to public is responsible for changing your client's frame of reference, the individual's belief in his own competence. This change in content also effects the quality of his performance. The vulnerability mode may have some merit in protecting the immature child lacking in social skills from exposing himself to ridicule, but its persistence after the person has acquired competence is generally counterproductive. So how do you get you client to recognize and change from their vulnerability mode?
---The notion of self-confidence and competence can be further clarified if we examine the difference between a veteran soldier and a fresh recruit. Those of you that have treated past clients can relate to the following. The "green" soldier exposed to combat may well by swamped by a sense of vulnerability:. He loses his mental focus due the danger aspects of combat and focuses on his deficiencies. He finds it difficult to concentrate on the details of his assignment - for example, a scouting mission. Moreover, when confronted with an unexpected danger, his available life-preservative mechanisms are limited to the primal responses - flee, freeze, collapse - which he must overcome if he is to function at all.
---The experienced soldier, in contrast, has a confident task-oriented frame of reference or cognitive map. He is concerned with maximizing the probabilities of surviving, mastering the challenge, and utilizing his skills. When confronted with an unexpected danger, he is already programmed to respond appropriately, presumably because previous exposure and practice in adaptive responses have forestalled the activation of a debilitating anxiety response. Moreover, his confidence precludes activation of the vulnerability map or frame of reference, which would predispose the client to the anxiety response.
---Why is the experienced professional or veteran able to respond to his specialized emergencies without the activation of his vulnerability frame of reference and resulting in anxiety behavior? The reason his cognitive map or frame of reference, in situations that other people would regard as threatening, is essentially directed toward problem solving rather than toward anxiety. His "reflexes" are not hindered by anxiety.
---Think of a past client you have treated, if not a soldier, it might be an abused child, rape victim, or batter wife. How does their frame of reference or cognitive map operate? Is it one of vulnerability or confidence and task-orientedness?
---How do you shift your vulnerable client to confident? The problem of retaining confidence is related to several factors: (1) the strength of the belief in one's own confidence counter acts vulnerability; (2) the change in context from non-evaluative to evaluative may increase the sense of vulnerability; and (3) the introduction of questions regarding the consequences of failure will change the client's frame of reference from being one of danger-oriented to one of problem-oriented.
---As you know, adopting a confident attitude involves focusing on the positives in a situation, minimizing the negatives, and often assuming that one has greater control than one actually has. This mind set usually maximizes the probability of success and neutralizes an attitude of vulnerability.

QUESTION 15: What is one problem regarding retaining confidence? Back to the top